TLC uses third party secure payment gateways for collections. Collections are done on behalf of the Membership Programs managed by TLC. Each program is governed by its respective terms and conditions and refunds are made subject to those terms. Refunds are made in the same mode in which the payment was made.
Members who wish to discontinue their membership are required to submit a written request of cancellation and refund (if applicable) within 15 days of becoming a Member. Upon submission of a written request, termination is irreversible. The membership account of the concerned Memberwill be closed, and the total amount of the membership fee will be refunded provided that no benefits under the program have been used by the Member and the refund requested adheres to the given timeline. The refund will be processed upon the receipt of membership card or certificates, if any and the written request for cancellation of membership.