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Head – Business Development and Sales
15+ years of experience | Full time | New Delhi
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Role And Responsibilities
- Lead the sales & business development vertical for TLC B2B technology products in domestic markets
- Lead the research and identification of potential clients or customers who could benefit from the TLC’s services & tech products
- Establish and nurture relationships with prospects, clients, and key stakeholders to understand their needs and build trust
- Present the company's products or services to prospects through seminars, leadership forums, events while taking support from TLC Brand marketing team
- Provide leadership support for negotiating terms, pricing, and contracts with prospects to close deals and achieve sales targets
- Collaborate with marketing, product development, support & internal teams to align sales efforts with business objectives & customer needs
- Conduct market research to identify trends, competitive offerings, and opportunities for business growth
- Oversee collaborative alliances with other organizations to realize new growth opportunities
- Forecast sales targets and report sales performance, pipeline activity, and revenue projections to management
- Build strategy to ensure customer satisfaction and foster long-term relationships with existing key accounts to encourage repeat business and referrals
- Ensure feedback from clients and prospects are provided to internal teams to improve products, services, and sales processes
Desired Profile
- Bachelor's degree – BBA / B.Tech / B. Com
- Master’s Degree – MBA (Sales & Marketing) – Added Advantage
- 15+ years of sales experience in B2B technology products or services, with a track record of leading sales function for enterprise-level clients.
- Prior experience in hospitality sector would be an added advantage
- Understanding of B2B sales processes and methodologies
- Knowledge of CRM software for managing sales pipeline and customer relationships
- Ability to conduct competitive analysis and market segmentation
- Proficiency in contract negotiation and deal structuring
About TLC
TLC Digitech Pvt. Ltd is a tech product and services company providing end to end digital solutions for customer acquisition, activation, engagement, retention, and loyalty. We have domain expertise in the travel and hospitality space.
Our tech products are developed on world class platforms to include CRM on Salesforce and Heroku with all integrations managed through MuleSoft. Our digital delivery is on the Adobe stacks including Adobe Experience Manager, Analytics, Target and Adobe Campaign with Mobile Apps developed on Ionic hybrid platform. Our Contact Centre’s are integrated with voice, chat, WhatsApp, FB Messenger, Email, Social, Web and SMS. TLC Compliance and Statutory Audits are managed by a Big Four global Accounting Firm. We follow the highest levels of Information Security with an ISO 27001 certification. We are members of CII, FHRAI, TAAI, NASSCOM, Dun & Bradstreet etc.
Details on the company are available on www.tlcgroup.com. Our Membership details are available on www.hotelmemberships.com. TLC managed websites include www.clubmarriott.in, www.diningprivilege.com and TLC Apps include Club Marriott South Asia that can be downloaded from the App Store or the Google Play Store.