Delivery & Takeaway
To us, online ordering is not about pre-packaged food rushing for quick delivery. Our target market is food lovers, who will pay a premium for a multi-sensory dining experience or someone who has a celebration to plan for.
We created a design led solution, focusing on innovative customer profiling, intuitive user journey, engaging content and user interface with widgets and sections, food pairing recommendations and more. Our product features create and integrate marketing opportunities, and the backend app has easy set-up, real time updates including forward looking options like surge pricing.
Give your customers not just meals but delightful gourmet experiences that create a lasting relationship with the brand and a memory to save and to share.
- Using customer cohorts to drive business through promo codes or pre-sale of vouchers
- Create and sell dining experiences as Experience Vouchers
- Gifting journey with personalized message
- Management of reservations across all channels including website, app, contact centre, Google, social platforms, incoming reservations at the outlet and walk-in capture to allow a single timeline view
- Benefits management (promo code, voucher, card benefits)
- Ratings, reviews and a recommendation platform
- Life cycle management of your customer database
- Know more about our dine in – Table Reservation and Feedback product
- Digitally engage with the chef
- Redeem a benefit
- Share feedback
Ease of Operation
- View orders by timeline
- Order Ready notification
- Respond to feedback
World Class Technology
- Only solution with IP built on best in class platforms
- CRM on Salesforce, integrations on MuleSoft. Read our Salesforce customer success story here
- Digital content and engagement on Adobe Platforms. Read our Adobe success story here
- High level of security certifications and compliance to privacy laws