Our Services

Pre-paid Loyalty Programs

We provide end to end solutions in marketing and managing such programs with no upfront investment from the clients. This includes customized design, multi-channel marketing encompassing digital, alliances and partnerships and follow up sales through voice, email, push or direct. Our clients benefit through incremental revenue driven by the TLC acquired member base. Our portfolio includes lifestyle memberships, dining programs, high-end club memberships and timeshare sales.
Our Partnership teams work with Banks, Airlines, Associations, Corporates, Clubs, Intermediaries to curate membership products and deliver these digitally through Promo Codes and offers.

We provide end to end solutions in marketing and managing such programs with no upfront investment from the clients.
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This includes customized design, multi-channel marketing encompassing digital, alliances and partnerships and follow up sales through voice, email, push or direct. Our clients benefit through incremental revenue driven by the TLC acquired member base. Our portfolio includes lifestyle memberships, dining programs, high-end club memberships and timeshare sales.

Frequent Customer Programs

We manage points-based programs to identify, enrol, reward, recognize and engage with the frequent customers to drive greater loyalty and revenue. Our end to end solution includes the use of the TLC proprietary loyalty engine, Point of Sale interfaces to capture transaction data and an ability to handle membership levels, promotional campaigns, customer journeys, issue of points and redemption management.

Our Contact Centre’s are on Salesforce Service Cloud with integrations for voice, Email, Web, Social, WhatsApp, FB Messenger, Chat, SMS. Each transaction is recorded and ticketed with world class reporting. Our teams are trained to handle luxury brands to ensure customer delight and upselling.

Our Contact Centre’s are on Salesforce Service Cloud with integrations for voice, Email, Web, Social, WhatsApp, FB Messenger, Chat, SMS. Each transaction is recorded and ticketed with world class reporting. Our teams are trained to handle luxury brands to ensure customer delight and upselling.
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We manage points-based programs to identify, enrol, reward, recognize and engage with the frequent customers to drive greater loyalty and revenue.
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Our end to end solution includes the use of the TLC proprietary loyalty engine, Point of Sale interfaces to capture transaction data and an ability to handle membership levels, promotional campaigns, customer journeys, issue of points and redemption management.

Analytics and Digital Marketing

Our Martech teams including Design, Digital and Tech work together to deliver websites, Mobile Apps, Landing Pages, E-Mails, Notifications, Pop Ups, campaigns on digital and social platforms, social media pages and management backed with Analytics. We conceptualize and deliver automated customer journeys on Email, Notifications, SMS and WhatsApp for Business

Our e-marketing services help clients monetize dormant data.
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We mine the data to study trends and then create and manage engagement and communication campaigns to drive incremental revenue. Our services cover the use of data mining tools, website, social media management and campaigns across all e-channels.