End to End Solutions.
We Have Skin in the Game.

Image Courtesy: Club Marriott


Luxury Hospitality is the epitome of service standards that sets a benchmark. We have been working in this space for over twenty years and represent some of the finest brands in the world, with our teams liaising with some of the most discerning customers.
We help increase your share of the customers wallet and ensure customer loyalty and delight. Talk to us and find out how you can use our services to manage customer life cycle, create meaningful interactions and monetise data at various digital touch points while delivering the highest level of customer experience.
Digital marketing and Martech TLC Digitech

Digital Marketing and MarTech

Website Development

Website development: UI / UX and implementation

www.clubmarriott.in | www.diningprivilege.com | www.gourmetclub.co.ke | www.dliteplus.com

Mobile App

Implementation of Firebase, Adobe Analytics, Branch to track journeys and efficacy of digital interaction

AB testing

Marketing Automation and Campaigns

Component based designs

Email, push notifications, pop ups

Automated journeys on Adobe Campaign


Case management and ticketing system

Escalations matrix with TAT

Dashboard reporting and NPS tracking

Social Media & Influencer Marketing

Building digital presence across social media networks and enhancing brand engagements and reach with select influencers

Performance Marketing

Designing and managing digital campaigns for targeted audiences and delivering app installs, leads, followers, brand retention and more

Careers with TLC Digitech


Acquisition | e-Marketplace

TLC DigiTech has the capability to curate offers and programs customized to Partners.


Curated memberships with different offers and duration or a voucher package for employee programs, incentives or gifting. Example: Advantage Club


Reaching out to online and offline networks and promoting customized value propositions. Example: YPOs

Financial Institutions

Bundling of specially curated benefits package or memberships for high networth customers and card holders, for acquisition or as milestone incentives


Showcasing and promoting third party products on our apps and websites to reach a high-end, captive and targeted audience

TLC Digitech corporate office

Contact Centre

Omnichannel Connect

Services include outbound voice, multichannel inbound and focus on customer acquisition and life cycle management

Focus on Customer Experience

Trained core teams managing an extremely high profile customer base of top hotel companies with high level of compliance and quality checks


Salesforce Service Cloud with omnichannel integration including WhatsApp, Facebook Messenger, email, chat and voice

Processes and Tracking

Case management and ticketing system

Escalations matrix with TAT

Dashboard reporting and NPS tracking

Learn with Us

Join our young innovative teams and learn how to deliver cutting edge digital outcomes to the digital first customer.

Join our learning organization