We design and manage high-impact membership and subscription programs for leading hotel brands in India, driving sustained revenue through direct membership sales and maximizing customer lifetime value through digital-first guest engagement.

As early movers in this space, we have spent over 20 years building a legacy of enduring partnerships grounded in trust, innovation, and consistent value delivery.

Our Advantage

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Built for Hospitality

Leadership team with deep domain expertise, heading a 600+ team that understands hotel operations and guest expectations.

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Full-Stack Execution

Strategy, tech, content, marketing, analytics, and member servicing – all under one roof.

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Local Market Specialists

Pan-India team presence ensures that global brands can tap into local markets.

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Revenue You Can Measure

Measurable uplift in retention, referrals, and guest spend.​

What We Do

Memberships &
Subscriptions

Bespoke membership programs with instant benefits, tailored to brand and market.​

Customer Lifecycle
Management

Tracking and optimizing every stage of a hospitality guest’s journey, from acquisition and onboarding to retention and renewal.

High-quality Concierge
Support

Local teams at hotels and omnichannel connect for high-touch service and resolution.

Smart Technology

Development, integration and management of tech platforms that make hospitality memberships work in the real world.

Digital Marketing

Advanced content management, targeted campaign delivery, and robust analytics to optimize engagement.

Partnerships

Alliances with large corporations, associations and multinational banks to help expand the addressable market.

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Our Tech
Products

Built on globally competitive platforms, including CRM on Salesforce and Heroku, with seamless integration managed through MuleSoft.

Membership Management

Membership
Management
Table Reservations & Feedback

Table Reservations
& Feedback
Voucher Management

Voucher
Management
Delivery & Takeaway

Delivery &
Takeaway

Know More

TLC is now a
Reserve with Google Partner

Delivering world class digital
experiences & customer loyalty

Here’s what Adobe has to say about us.

Click here

Here is our Founder & Executive Chairman,
Sudhir Gupta speaking to CNBC.

Click here
Carve a Career You Love

Carve a Career You Love

Join us to experience working on the best tech platforms and delivering end-to-end digital experiences for discerning clients.

Write to us at careers@tlcgroup.com or call us on +91 11 4070 1234